Welcome to the website for MENA Live Events FZ LLC, [insert URL]  (the “Website”).  MENA Live Events FZ LLC (“MENA Live Events”) uses the Website to provide information and ticketing for events in the United Arab Emirates. These terms (the “Terms of Use”) govern the relationship between you and MENA Live Events in relation to those activities and your use of the Website generally.


These Terms of Use were last updated on [12th July, 2022].

  1. Agreement to Terms of Use: Please read these Terms of Use carefully. By accessing our Website, you are explicitly acknowledging that you have read and understand these Terms of Use and you agree to be bound by them. If you do not agree to these Terms of Use, you must cease your use of this Website. MENA Live Events reserves the right to change these Terms of Use at any time. You are responsible for checking these Terms of Use periodically for changes. Your continued use of the Website after MENA Live Events has made changes will mean that you agree to the changes. 
  2. Privacy Policy: In addition to these Terms of Use, our Website is also subject to our Privacy Policy, which expressly comprises part of our agreement with you and sets out how we will process your personal information. When you agree to these Terms of Use, you also agree to our Privacy Policy. It is important that you read the Privacy Policy and only use the Website if you understand and agree to be bound by our Privacy Policy.
  3. Sorry Kids: This Website and offers made on this Website are not available to, or suitable for, children under the age of 18. By accessing, using and/or submitting information to our Website, you represent that you are not under the age of 18 using the Website without your parent or legal guardian’s consent and supervision.


Site Features

General Information
Our Website is primarily meant to provide you with information MENA Live Events about our company, MENA Live Events, and about the events that we organize. While we try to keep our Website up-to-date and accurate, we take no responsibility for any incorrect information on the Website.  You should independently check the information that you receive from the Website (including any event information) is correct.

(a) Your Submissions: 
Our Website may provide areas where you are able to interact with us, such as in requesting to participate in an event or receive information.

We do not guarantee any confidentiality or anonymity with respect to any information you provide to us.

By submitting information, photos or other materials to us through the Website or via email, you expressly:

1) give us permission to use such materials in any media worldwide and in perpetuity, for any purpose; and

2) represent and warrant that you are the owner of such materials and have the right to permit us to use them for any purpose.

(b) Event registration (for participants and spectators): 
Signing-up to participate in or watch an event requires the creation of an account and registration, which may be done through a third party website.  If this is the case, we will notify you on the event page of the Website.  Please review our Privacy Policy for more on how we use registration information received from you.

You may register an account with this Website only if your account has not previously been withdrawn or suspended by us.  You are responsible for maintaining the confidentiality of your account username and password and for preventing unauthorized access to your profile. You agree to accept responsibility for all activities that occur under your account name and so should take all necessary steps to ensure that your username and password are both kept confidential and secure. We ask that you please inform MENA Live Events immediately if you have any reason to believe that your username and/or password has become known to anyone else, or are being used, or are likely to be used, in an unauthorized manner.

(c) Payment: 
MENA Live Events will notify all users of any fees that may apply to the participation in any event or other activity offered on the Website. These will be displayed on the Website.  There may be fees and taxes that are added to the prices in some countries. Taxes are calculated based on the billing information that you provide MENA Live Events at the time of purchase and fees may be subject to foreign exchange fees or differences in prices based on location.  Failure to pay these fees will result in the immediate termination of your application for the event or activity you requested.

Please note that you are not entitled to a refund unless the event terms specifically permit a refund or where MENA Live Events is required to do so by law.

You can request an email with a copy of your invoice through the Website.

(d) Other third party sites: 
Our website may contain links to other third-party websites that are not owned or controlled by us. Links do not imply that we are, or our website is, affiliated to or associated with such websites. We are not responsible for the content, products, services, policies, or practices of any such websites. By visiting those websites, you may be subject to the privacy policies and/or terms of use that differ from these terms of use and our privacy policy, and we recommend that you read them before proceeding.

(e) To fulfil MENA Live Event’s obligations to you under these terms, MENA Live Events may communicate with you by email and/or by posting notices on the Website. You agree to receive communications from MENA Live Events electronically and that electronic communications will satisfy any legal requirement for communications which need to be in writing.

  1. Ownership 
    (a) The Website and all information, images, photographs and other content displayed on the Website (“Materials”), including all associated intellectual property rights are either owned by MENA Live Events or are licensed for use by MENA Live Events from their respective owners or licensors. We expressly reserve all rights, in and to the Website and the Materials and your use of the Website and the Materials is subject to the restrictions set out in this clause. You may only view, print out and use the Website and the Materials for your own personal, non-commercial use.
    You must not:
  • remove any copyright or other proprietary notices contained in the Materials;
  • use any Materials from our Website in any manner that may infringe any of our rights or the rights of a third party; or
  • reproduce, modify, display, perform, publish, distribute, disseminate, broadcast, frame, communicate to the public or circulate to any third party or exploit our Website and/or the Materials in any way, including for any commercial purpose, without our prior written consent.

Use of the Materials for any purpose without first obtaining our express written permission may be a violation of our copyright and/or other proprietary rights. MENA Live Events, and the noted owners and licensors, reserve the right to exercise all rights and remedies available in respect of any infringement of rights in the Website or the Materials that are accessible on it.

(b) You retain ownership rights in anything you submit to us through our website or by email. However, when you submit materials to us (e.g. Information, photos, videos or other materials), you grant us an irrevocable, royalty free, worldwide, perpetual right to modify, reproduce, distribute, publicly display and perform the materials you have submitted and allow others to do the same for any purpose including, without limitation, commercial purposes.  You agree that you will not receive any compensation whatsoever for any such usage, and you are not entitled to make any claim in connection with our exercise of the permissions you have granted us including, without limitation, claim(s) based on invasion of privacy, copyright infringement, any violation of your rights, or defamation.

  1. Restrictions on Use: 

(a) MENA Live Events does not guarantee the availability of the website (including any event page) at any particular time. If for any reason any part of the website is not capable of running as planned for any reason (including infection by computer virus, tampering, unauthorized intervention, fraud, network, server, or other technical failures), MENA Live Events has the right to discontinue the website, or any part of it.
(b) You agree to indemnify, hold harmless and defend MENA Live Events against any liability, loss, damage, costs and expense of whatsoever nature (including legal fees) incurred or suffered by MENA Live Events or by any third party (whether a user of this Website or otherwise) arising out of or related to:
(i) your use of the Website;
(ii) your participation in any event, as more specifically set out in the terms of each event; or
(iii) any content on the Website.
(c) We give you permission to use our Website so long as you abide by these Terms of Use and our Privacy Policy and do not:
(i) use the Website or its content for any illegal purpose;
(ii) attempt to gain unauthorized access to any other user’s computer systems or networks associated with the Website;
(iii) modify or attempt to modify or in any way tamper with Website; (iv) use the Website or any of any of its content in a way that may infringe upon the intellectual property other rights of any third party, including, without limitation, trademark, copyright, right of privacy or right of publicity; or (v) interfere with or disrupt networks connected to the Website or violate the regulations, policies or procedures of such networks.

  1. Medical: Participation in some events may require a certain standard of medical fitness or a waiver in relation to participation.  Fulfilling these requirements.is a pre-condition to attending or participating, and determining such requirements (and your fulfilment of the requirements) will be determined by MENA Live Events for each event in its complete discretion.
  2. Termination: We reserve the right to suspend or terminate your access to the Website at any time if we suspect that your use of the Website or its content may be unlawful, violate the rights of third parties or any of the terms of these Terms of Use or our Privacy Policy and we will not be liable for any resulting loss of damage to the fullest extent permissible by law.
  3. Your liability to us: If anyone brings a claim against us related to your actions or use of the Website or any materials submitted by you through the Website, by email or otherwise, you agree to compensate us for all damages, losses, and expenses of any kind (including, without limitation, legal fees and disbursements) related to such claim.
  4. Disclaimers: 
    (a) You acknowledge that we cannot guarantee that our Website will:stay the same as we might change or remove it or make access to it subject to registration or charges;
  • be compatible with all or any hardware or software which you may use;
  • be available all the time or at any specific time;
  • be accurate and up to date; or
  • be error-free or free of viruses, electronic bugs, Trojan horses or other harmful components and you must take your own precautions accordingly.(b) You also acknowledge that:
  • we cannot guarantee the speed or security of the Website; and
  • we will not be responsible for any damage or loss you may suffer directly or indirectly as a result of any virus attack that can be traced to our Website to the fullest extent permissible by law.


Limitation of Liability

(a) To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Website or any Materials on it, whether express or implied.

We are only liable to you in connection with your use of our Website for losses which you suffer as a direct result of our breach of these Terms and Conditions. We shall not be liable for any indirect, special, incidental or consequential damage or loss or for any business losses that you may incur, including but not limited to lost data, lost profits or business interruption.

(b) MENA Live Events is not liable for any Materials posted by other users and which are available on the Website. In the event that you believe such Materials infringe any Rights, or are illegal, then you should contact us [as explained above] so that we may investigate.

We do not exclude our liability (if any) to you for:

  • Personal injury or death resulting from our negligence;
  • Fraud or Fraudulent misrepresentation; or
  • Any matter for which it would be illegal for us to exclude or to attempt to exclude our liability.
  1. Miscellaneous: 
    These Terms of Use and our Privacy Policy make up the entire agreement between you and us regarding the Website, and supersedes any prior agreements. If any part of these Terms of Use and/or Privacy Policy is found to be unenforceable, the remaining portion will remain in full force and effect. If we fail to enforce these Terms of Use and/or Privacy Policy, such failure will not be considered a waiver. Neither the Terms of Use nor the Privacy Policy confer any rights onto any third party.

The Terms of Use and/or Privacy Policy that were, by their nature, intended to survive termination of these Terms of Use and/or Privacy Policy will survive.

These Terms of Use and our Privacy Policy will be interpreted in accordance with the laws in force in the Emirate of Dubai and their courts will have exclusive jurisdiction over any action under these Terms of Use and/or Privacy Policy.

In connection with any MENA Live Events’ events, in the event of any conflict between these Terms of Use, and/or Privacy Policy and the terms and conditions contained in any documentation relating to your participation in, or enquiries about, that particular event, (such as any Participant Agreement), the terms of the other documentation will always prevail.


MENA Live Events® is a trademark of MENA Live Events Ltd., MENA Live Events’ parent company and may not be used in connection with any other product or service, nor in any manner that is likely to cause confusion among consumers, or in any manner that disparages or discredits MENA Live Events.

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